Product Condition Guide

🏷️ Product Condition Guide

At Swiftwintek, we believe in full transparency. Each product listing includes a condition label to help you understand the physical and functional state of the item before purchase.

✅ New

  • Brand new, factory sealed, and unused
  • Original manufacturer packaging included
  • Backed by manufacturer warranty (if applicable)
  • Eligible for full return under our standard return policy

📦 Open Box

  • Unused item with opened packaging
  • Often a display model or buyer return
  • May be missing accessories or protective seals
  • Fully functional and repackaged by the supplier

🔧 Refurbished

  • Professionally restored to fully working order
  • May show minor cosmetic wear
  • Inspected, tested, and cleaned
  • May include a limited warranty or replacement guarantee

♻️ Used – Like New

  • Lightly handled, nearly indistinguishable from new
  • No visible damage, includes all or most accessories
  • Fully tested and cleaned by our team

📦 Used – Very Good

  • Gently used, minor cosmetic imperfections (e.g., slight scuffs)
  • Fully functional and tested
  • May be missing non-essential accessories or original packaging

📉 Used – Acceptable

  • Noticeable wear from regular use
  • Fully operational, but may have:
    • Cosmetic flaws (scratches, worn labels, etc.)
    • Missing minor accessories or retail packaging
  • Ideal for buyers prioritizing functionality over appearance

ℹ️ Additional Notes

  • All condition labels are verified by Swiftwintek or our trusted suppliers
  • Every item is tested for functionality before shipment
  • If accessories or packaging are missing, it will be stated clearly on the product page
  • You can always contact us with questions before purchasing

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